What is your return policy?
Customer satisfaction is our #1 priority at K. Jordan. If you are not completely satisfied with your purchase, please send your item(s) back to us within 90 days and we'll promptly handle your refund or exchange. Returned items must be in their original and unworn condition. (Sorry, shipping and processing charges are non-refundable.) Customers are responsible for the return postage. We do offer our "Return Label" as a return option. The Return Label can simplify the return process and save you a trip to the post office (The prepaid return label service will be deducted from your refund). Some orders ship directly from the vendor and may be excluded from our Return Label service.
Also, please note:
Fragrances, hair care, skin care & cosmetics must be returned unopened with the factory seal intact. Exchanges are permitted for identical product only.